Shipping & Returns

FREE Shipping on domestic orders of $50 or more!

Domestic Shipping

Place your order of $50 or more and receive FREE shipping via the United States Postal Service (USPS). Your total purchase must reach the designated amount after any discounts are applied and prior to the costs of shipping and tax.

All in-stock products generally ship within 1 business day of the order being placed.

If shipped to an address within the Continental United States- your shipment should arrive within 5-7 business days from your order date. If shipped to an address outside the Continental United States- your shipment should arrive within 7-10 business days from your order date. These timeframes are estimates- delays can occur due to holidays, weather conditions, ect.

International Shipping

At this time, all international orders are shipped via USPS and take approximately 7-10 business days for delivery.

All in-stock products generally ship within 1 business day of the order being placed.

BIOFITNESS LAB™ strictly follows all regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States. We are not responsible for regulations imposed by other countries. You are responsible for verifying that products you purchase and ship outside the United States are not prohibited. We recommended that you contact your local customs office before ordering a dietary supplement or a natural health product.

Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by customs unless the shipment is returned to us in unmodified condition. This situation rarely happens but it is always best to check before you order.

Returns Policy

All of our products are back by a 30-Day Money Back Guarantee.

If you're not satisfied, just send us the remaining product and we'll issue you a full refund- minus any shipping costs. No questions asked. The risk is on us, because we know there is no risk. You will love the results!

If you received an incorrect or defective item, we will pay the shipping costs to correct the error.

BIOFITNESS LAB™ strictly follows all regulations regarding the sale, purchase and shipment of any product or product ingredient that is considered restricted or prohibited by any law within the United States. We are not responsible for regulations imposed by other countries. You are responsible for verifying that products you purchase and ship outside the United States are not prohibited. We recommended that you contact your local customs office before ordering a dietary supplement or a natural health product.

Please note that refunds will not be issued for any order that is refused or abandoned by the intended recipient, orders that can't be delivered due to an address error, or orders seized by customs unless the shipment is returned to us in unmodified condition. This situation rarely happens but it is always best to check before you order.

You should expect to receive your refund within 30 days of giving your package to the return shipper, however, in many cases you will receive a refund sooner. This time period includes the transit time for us to receive your return, the time it takes us to process your return once we receive the product(s), and the time it takes your bank to process our refund request.

If you need to return an item, simply login to your account, view the order using the Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Cancellation Policy

Orders placed can be cancelled as long as they have not shipped. Shipped orders have to be returned to us in order to be cancelled. All in-stock products generally ship within 1 business day of the order being placed.

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